We get it, Drift happens. ¯\_(ツ)_/¯
Okapi Gaming Lab repairs, upgrades, refurbishes, and customizes Xbox Series, Xbox Elite Series 2, and PlayStation DualSense controllers. Transparent pricing, real parts, a documented test pass, and a written warranty on every job — handled by a small team that actually plays on this stuff.
What we work on
One narrow focus, done well — not a general electronics shop.
Xbox Series Controllers
Joystick replacement, Hall Effect/TMR upgrades, USB-C ports, deep clean.
Xbox Elite Series 2
Premium joystick upgrades, paddle & trigger care, port repair, refurb resale.
PlayStation DualSense
Joystick drift fixes, Hall Effect/TMR upgrades, battery & port repair.
Our services
Every service below is available across all three platforms — exact pricing in the calculator.
Stick Drift Repair
Swap a worn analog stick module to kill phantom drift for good.
Hall Effect Joystick Upgrade
Magnetic sticks that resist drift by design — longer life, no more babying it.
TMR Joystick Upgrade
Our most precise, most drift-resistant stick option.
General Controller Repair
Buttons, triggers, shells, bumpers — if it's broken and it's not listed here, ask us.
USB-C Port Repair
Fix a loose, bent, or non-charging port.
Battery Replacement
Restore real playtime to a controller that dies too fast.
Controller Deep Clean
Full disassembly clean — grime and sticky residue, gone.
Controller Buyback
Trading in an old controller? Get a quote — reviewed within 24 hours, subject to inspection.
Request a quote →Refurbished & Modded Controller Sales
Don't want to wait on a repair? Buy one of ours, already upgraded and warrantied.
Browse refurbs →How it works
Same process whether you're mailing in one controller or a whole fleet.
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Submit intake
Tell us the platform, the symptoms, and what you think you need. No payment required to start.
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Receive a quote
We diagnose and send a firm price before touching anything paid. Approve it or walk away.
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Ship it in
Mail-in is the way to get started today — local drop-off is coming soon.
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Repair & test
We do the work, then run a full input test before it ever gets boxed up.
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Return to you
Mail-in returns ship free on orders $150 and over.
Three ways to get serviced
Mail-In Repair
Ship your controller in from anywhere. We diagnose, quote, repair, test, and ship it back.
How mail-in works →Local Pickup / Drop-Off — Coming Soon
Not live yet. Mail-in is available now — see below.
Local details →Bulk, Schools & Esports
Fleet repair, refurb, and buyback programs for esports orgs, schools, and gaming cafes.
Bulk program →Also available
Refurbished Controllers
Cleaned, tested, and upgraded controllers ready to ship — graded and warrantied.
Browse refurbs →Not sure what's wrong?
Tell us the symptoms and we'll quote it before any work starts. No surprise charges.
Start a Repair Ticket