Start a Repair Ticket

Tell us what's wrong. We'll diagnose and send a quote before any paid work starts — no payment is collected on this form. Mail-in only at launch — see Local Pickup & Drop-Off for what's coming next.

Your Info
We contact you by email about this ticket — it's the only method we use for order updates.
Backup/manual contact only — we don't text or call for routine updates.
Controllers

Sending more than one? Use "Add Another Controller" below — each one gets its own diagnosis and quote line.

Controller 1
Requested Services (check all that apply)
Not required, but it helps us identify and track your controller.

Photos: up to 4 for this controller. This form doesn't accept uploads yet — reply to your confirmation email with photos attached.

Up to 10 controllers per ticket. Up to 4 photos per controller, 10 total across the order — by replying to your confirmation email, not this form.

Order Details
Optional add-on once your repair is approved, charged per rushed controller. Not eligible for discounts.
Registering and confirming a .edu email enables the education discount. Using a .edu address on this form today auto-qualifies you; an automated confirmation-link verification flow is planned for a future update.
Mailing Address (required — mail-in is the only method at launch)

No payment is collected here. We'll email a quote for each controller for you to approve first.